By 2025, over 100 million smart meters will be deployed globally, relying on mobile networks for data transmission. Discover how Stacuity empowers utility providers to enhance operational efficiency, security, visibility and data autonomy.  

Smart meters and operator challenges

A smart meter is an advanced digital meter that measures energy consumption and communicates this data automatically and securely to the energy supplier. The benefits of these meters include enhanced energy consumption tracking, reduced energy bills, and a significant reduction in carbon emissions through optimised energy use.

As standard, smart meters utilise mobile connectivity to share data with the utility providers central systems for management, monitoring and security. This data is not, as standard, available in real-time, and utility operators are limited to the basic information telecommunication providers expose. Traditional solutions as a result require costly and resource-intensive truck rolls for network maintenance, resulting in high resource costs, service downtime and environmental implications.

With Stacuity’s software-defined platform, operators gain advanced capabilities to improve their operations, through enhanced data autonomy, visibility, secure data storage, remote access and cost efficiencies.

How the Stacuity platform supports smart metering solutions

1. Enhanced security and reliability through off-net traffic

By routing smart meter data directly to the utility’s backend systems via private networks (using our VSlice functionality), Stacuity creates a secure and reliable communication channel that bypasses the public Internet, a security weak spot. This drastically reduces the attack surface for cyber threats targeting the smart meter infrastructure.

2. Gain remote access to smart meter devices delivering faster fault resolution and minimised downtime

Our remote access feature enables the ability to securely SSH or access web interfaces on individual smart meters directly through the Stacuity Portal, offering a powerful remote management capability. This significantly streamlines maintenance, diagnostics, and troubleshooting. Instead of costly and time-consuming physical site visits, utility engineers can remotely access and monitor the entire network of meters from a central location.

Additionally, this removes the need for fixed public IP addresses from devices, reducing the attack surface, minimising the risk of cyber tasks and lowering associated remote access security costs.

3. Meet data sovereignty and low latency requirements

Through access to our globally distributed network of packet gateways (P-GWs), energy firms can ensure that smart meter data remain within the defined geographic boundaries. 

This addresses potential concerns around data leaving the jurisdiction, ensuring compliance with local regulations. Furthermore, keeping data traffic local minimises latency, which is vital for real-time applications like demand response, grid monitoring, and timely alerts based on meter readings. Quicker data transfer means faster reaction times.

4. Real-time monitoring & diagnostics

Stacuity empowers utility providers with unprecedented control and visibility over their smart meter network through robust real-time monitoring and diagnostic capabilities:

Immediate fault investigation with packet capture

The ability to self-serve, real-time packet captures, eliminates the delays associated with dependence on third-party operators. Providers can also export this data into their preferred analysis tools for further investigation.

Whether it’s an intermittent connectivity drop, a misconfiguration, or a potential hardware issue, the ability to “see” the network traffic in real-time accelerates diagnosis and minimises. service disruptions.


Network event alerts

Gain granular network visibility of 50+ network event alerts, with the ability to self-subscribe and create webhooks and APIs. This detailed visibility, typically only available to the network operator, empowers utilities to gain a far more nuanced understanding of their smart meter network’s health and performance. By monitoring key network events in real-time, utilities can identify potential problems before they escalate into service-affecting outages. 

5. Secure data storage using an edge key-value store

Stacuity’s secure edge key-value store allows smart meters to locally store sensitive data without transmitting it over the internet immediately. This adds a critical layer of security for sensitive customer data collected by the smart meters, such as consumption patterns. 

By decoupling the immediate transmission of this data from backend systems, Stacuity enables more resilient and secure data handling. Even if there’s a temporary network disruption, critical data can be securely stored locally until connectivity is restored. This also allows for asynchronous data processing, potentially reducing the load on backend systems during peak data transmission periods.

Simplified connectivity management for smart meters

The Stacuity platform offers utility providers flexible management options for their smart meter connectivity. They can choose to white-label the intuitive multi-tenant portal, providing their team with a branded user interface to easily control connectivity. Alternatively, all platform features can be seamlessly integrated into existing applications and systems via a comprehensive API. This dual approach empowers the utility’s team to effectively control and manage each smart meter, generate valuable management information (MI), and identify key trends.

Commercial cost control

In addition to all the advanced technical functionality, we offer high availability, fully resilient services with the option of multi IMSI and multi network coverage. This includes the ability to select your preferred operator and network based on coverage or cost, via our platform operator policies.

Stacuity offers a streamlined, cost-effective and scalable commercial model for utility companies, based on a license fee per active IMSI, so you only pay when the SIM passes traffic. We also support flexible data bundles with the ability to group devices and ensure accurate charging.

Multi network coverage

Positive Smart Meter outcomes for providers utilising Stacuity

For utility providers embracing the future of energy, Stacuity offers a powerful platform for smart meter deployment, delivering significant advantages across security, cost, and compliance.

  • Enhanced Security: Sensitive information is safeguarded through off-net data routing and a secure key store, ensuring robust protection.

  • Cost Efficiency: The pay-as-you-go model, coupled with shared data bundles, drives down operational expenses, optimising resource allocation.

  • Improved Compliance: Local data storage ensures compliance with country-specific regulations.

  • Operational Efficiency: Remote access reduces the need for on-site visits, speeding up response times and maintenance.

Beyond these operational and financial gains, Stacuity-enabled smart meters contribute to a more sustainable environment. The enhanced data insights allow providers to optimise energy distribution, reducing waste and the need for excess generation. 

The decrease in physical site visits also directly lowers carbon emissions associated with transportation. By leveraging Stacuity, utility companies not only achieve a secure, cost-effective, and efficient smart metering solution but also actively participate in building a more environmentally responsible energy ecosystem

Stacuity is already powering leading utility providers globally, enabling them to optimise operations, reduce environmental impact, and enhance reliability.

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